Overall Experience Reviews For Sport Clips Haircuts of Burleson

1 rating

Terrible customer service, the quality of haircuts is inconsistent. I have tried to overlook a lot and have been here several times but will not be returning. I honestly do not know how Janice, I believe is her name, is still the manager. She is so rude and unprofessional. She acts like she is bothered if you ask her anything and treats the staff the same way. She loves to gossip about anyone and anything while in front of customers. You may want to evaluate that, I guarantee you would have more business if she was trained properly or let go. As a business owner I would NEVER allow someone who treated people this way to represent my business. I will not be providing contact info, because until you reevaluate your staff, I will not return.

1 rating

Need a change in manager. Janice was rude, check google reviews, there’s over a years worth of reviews with her name on it. Y’all say you values are treating others the way you want to be treated, but your manager doesn’t. The overall mood of the staff bombed when she came in from the back, rudely told a customer that had paid walked out then right back in after noticing the fade was messed up that he would have to wait until their appointments were done before they fixed it. Then rudely told another customer to get out of the way when he accidentally cut in front of me. I don’t blame him, I was still trying to brush all the cut hair off my sons face, ears and neck after the manager attempted to cut it. The rest of the staff was awesome, like I said the mood was awesome until she came in. Will not return until management has changed.

5 rating

Great stylists! Very friendly and always gives great haircuts on me and my son.

Rated 2.1 out of 5.0 based on 8 Client reviews

1
Terry H. | March 31, 2020 Overall Experience

"Terrible customer service, the quality of haircuts is inconsistent. I have tried to overlook a lot a"

1
Levi E. | February 3, 2019 Overall Experience

"Need a change in manager. Janice was rude, check google reviews, there’s over a years worth of revie"

5
Carson H. | April 29, 2018 Overall Experience

"Great stylists! Very friendly and always gives great haircuts on me and my son. "

2
Budro H. | April 22, 2018 Overall Experience

"Sons haircut was sharp but NOT 1 of the stylist knew how to change the TV - why do we also come here"

5
Paul M. | March 23, 2018 Overall Experience

"Friendliest in town, Janice is the bomb!"

1
Keri P. | December 14, 2017 Overall Experience

"The web check in is a joke! I was told online that it would be a 45 minutes wait and to show up at a"

1
teri k | May 22, 2017 Overall Experience

" $10 fee for long hair.......thank you to the stylist for telling me this from the start. Kudos to h"

1
Stacey J | May 22, 2017 Overall Experience

"They charge 10 extra if a guy has long hair! How do you determine what's long? To me that's discrimi"